Refund policy
At Forge Force, we strive to provide high-quality biking gear and accessories.
Return Period
Customers may request a return or refund within 3 calendar days of receiving their order.
Requests submitted after the 3-day period will not be eligible for return or refund.
Return Requirements
To be eligible for a return:
- The product must be unused.
- The product must be in its original packaging.
- The product must be in resalable condition.
- Proof of purchase must be provided.
Non-Returnable Items
Returns will not be accepted for:
- Products showing signs of use.
- Products damaged by misuse or improper handling.
- Final-sale or clearance items, if applicable.
Return Request Process
To initiate a return, please contact us with:
- Your order number
- Full name
- Reason for return
- Supporting photos, if applicable
Email: forgeforceusa@gmail.com
Refund Process
After receiving and inspecting the returned item, Forge Force will notify you regarding approval or rejection of the refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please notify us within 3 days of delivery so we can arrange a replacement, exchange, or refund.
Contact Information
Email: forgeforceusa@gmail.com
Website: www.forgeforce.us